Techbros respects your privacy and is committed to protecting the personal information you provide when interacting with our stores and services, including our electronics recycling division. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase, recycle electronics, or contact us, we may collect:

•     Name
•     Email address
•     Phone number
•     Billing and shipping address
•     Payment information

b. Recycled Devices Data

 If you recycle electronics that may contain data, such as computers, phones, or tablets, it is your responsibility to remove personal or sensitive information before recycling. However, we do offer data-wiping services to ensure data is securely erased.

c. Non-Personal Information

We collect non-personal data, such as:

    Browsing activity on our website

    Device type, operating system, and IP address

​d. SMS Policy and TCR Registration

Techbros is committed to ensuring transparent and responsible use of SMS communication in compliance with The Campaign Registry (TCR) requirements. This policy explains how we use SMS to communicate with our customers and the steps we take to comply with TCR registration and regulations. SMS consent is NOT shared with third parties for marketing purposes

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By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Techbros. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, and billing notifications. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt-out.

1. Purpose of SMS Communication

We use SMS messages to:    

• Provide order confirmations, updates, and delivery notifications    
• Send reminders for appointments or services    
• Deliver promotional offers, discounts, and exclusive deals    
• Communicate important updates about our services or products

2. Customer Consent

We comply with TCR and other relevant regulations by ensuring:    

• Opt-In Consent: Customers must explicitly agree to receive SMS communications by signing up via a web form, in-store consent, or other verifiable methods.    
• Opt-Out Option: Customers can unsubscribe at any time by replying “STOP” to our messages.

3. TCR Registration Compliance

As part of TCR compliance, our SMS campaigns are registered to ensure transparency and reduce spam. The following details apply:    

• TCR Registration: All SMS campaigns are registered with The Campaign Registry, including information about message content, intended audience, and purpose.    
• Sender Identification: SMS messages are sent using a registered business number or shortcode.

4. Data Security and Privacy

We protect the personal information of our customers, including their phone numbers, by:    

• Encrypting data where applicable    
• Restricting access to authorized personnel only    
• Not selling or sharing customer phone numbers with third parties

5. Opt-Out Process

Customers can opt out of SMS communications at any time:   

• Text “STOP” to unsubscribe.    
• Contact us at info@techbrosaz.com / (602) 404-4004 for further assistance.

Upon opting out, you will no longer receive SMS messages, except for essential service-related updates.

6. Message and Data Rates

Standard message and data rates may apply based on your mobile carrier’s policies. Check with your carrier for details.

7. Frequency of Messages

The frequency of SMS messages varies based on your subscriptions and interactions with us, but we ensure messages are only sent as needed to serve you better.

8. Third-Party Service Providers

We may use third-party SMS platforms registered with TCR to send messages. These providers adhere to data protection and TCR compliance regulations.

9. Updates to This Policy

We may update this SMS Policy to reflect changes in services, technology, or regulatory requirements. Updates will be communicated via SMS or posted on our website.

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2. How We Use Your Information

We use the information we collect to:

•     Process transactions and provide customer service
•     Contact you regarding orders, services, or promotions
•     Improve our website and services
•     Ensure proper handling and disposal of recycled electronics

3. How We Protect Your Data

We employ security measures to protect your personal information, including:

•     Secure payment processing
•     Encryption of sensitive data
•     Restricted access to personal information

For recycled electronics, we ensure proper disposal following environmental and data security regulations. Devices are either securely wiped or destroyed depending on health to prevent unauthorized data access.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share information in the following cases:

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•     Service Providers: With third-party partners to process payments or recycle electronics.
•     Legal Requirements: When required by law or to protect our rights.
•     Consent: When you explicitly authorize us to share your information.

5. Your Rights

You have the right to:

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•     Request corrections or updates to your information
•     Request the deletion of your data, where applicable

For inquiries, contact us at info@techbrosaz.com – (602) 404-4004.

6. Cookies and Tracking

Our website uses cookies to enhance user experience. You may disable cookies in your browser settings, but doing so may limit functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

8. Recycling Policy

When recycling electronics, you acknowledge:

    You are responsible for backing up and removing sensitive data.

    We do offer a data destruction service for an additional fee.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

    Email: info@techbrosaz.com

    Phone: +1 (602) 404-4004

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Techbros is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, www.techbrosaz.com, or interact with us in any other manner.

Information We Collect
We may collect the following types of information from you:

Personal Information: When you contact us through our Website, phone, or email, we may collect personal information that you provide, including your full name, phone number, email address, and mailing address.

Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect for the following purposes:

To Communicate with You: We use your contact information to respond to your inquiries, provide legal services, send administrative information, and keep you informed about your case or our services.

Marketing and Promotional Communications: With your consent, we may use your information to send you updates, newsletters, or marketing communications via email, phone, or text message. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.

Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.

Consent to Receive Text Messages

You are not required to consent to receiving text messages from Techbros. By providing your phone number and opting in, you consent to receive text messages from Techbros regarding your inquiry, our services, or related legal matters. Message and data rates may apply. You can opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us. Please note that opting out may limit our ability to communicate with you regarding your case or services.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes. We may share your information in the following circumstances:

Service Providers: We may share your information with our service providers who perform services on our behalf, such as marketing, customer services, or technical support. These service providers are contractually obligated to protect your information and use it only for services they provide.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.

Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Opting Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to your legal services or our ongoing business relationship.

Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.

Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us
If you have any questions or concerns about this Privacy Policy or  our privacy practices, please contact us at:

Techbros
7707 E. Acoma Dr.

Scottsdale, AZ 85260
602-404-4004

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SMS Terms and Conditions

1. Introduction
Welcome to Techbros. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.

2. 
   Consent for SMS Communication
   By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Techbros at the phone number you provide. Information obtained as part of the SMS consent process will not be shared with third parties.
   
3. Types of SMS Communications
   If you have consented to receive text messages, you may receive SMS communications related to the following:
   Customers and Guests: Updates regarding your orders, deliveries, or other relevant information.
   

Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.
 

4. Standard Messaging Disclosures
   Message Frequency: Frequency of messages may vary depending on your interactions with us.
   Standard messaging rates will be charged by your mobile service provider.
   You can opt-out of receiving SMS messages at any time by texting “STOP” to the number from which you received the message.
   For assistance, text “HELP” ” to any text message or contact us directly at 602-404-4004 , you can email us at info@techbrosaz.com